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Video/Webcast | Presented by Atlassian

JIRA Service Desk Demo video

You'll see how simple it is to link support tickets to software issues, while keeping IT and dev connected. Find out how you can adapt your service desk to any resolution, escalation or change process. We hope you like what you see.

Video/Webcast | Presented by Atlassian

JIRA Service Desk Modern IT webinar

Learn how best-of-breed IT teams operate in the modern workplace. From self-help, automation, DevOps, self-healing technology and continuous integration, we'll cover a new way of thinking about classic ITSM, where innovation and customer satisfaction are most important.

White Paper | Presented by HelloSign

How HR Teams Use eSignatures to Work Smarter

Here are just a few ways HR teams can use eSignatures to streamline the HR process and get employees onboarded efficiently.

Addressing Cyber Security Concerns of Data Center Remote Monitoring Platforms

Digital remote monitoring services provide real-time monitoring and data analytics for data center physical infrastructure systems. These modern cloud-based platforms offer the promise of reduced downtime, reduced mean time to recovery (MTTR), less operations overhead, as well as improved energy efficiency for power and cooling systems.

Cost, Speed, and Reliability Tradeoffs between N+1 UPS Configurations

There is an increasing trend towards N+1 UPS architectures - rather than 2N - as IT fault tolerance through software continues to improve. There are two common ways N+1 can be achieved: paralleling multiple unitary UPSs together or deploying a single UPS frame with multiple internal modules configured for N+1 redundancy.

Digital Remote Monitoring and How it Changes Data Center Operations and Maintenance

Today's data center power and cooling infrastructure has roughly 3 times more data points / notifications than it did 10 years ago. Traditional data center remote monitoring services have been available for over 10 years but were not designed to support this amount of data monitoring and the associated alarms, let alone extract value from the data.

Eco-mode: Benefits and Risks of Energy-saving Modes of UPS Operation

Many newer UPS systems have an energy-saving operating mode known as "eco-mode" or by some other descriptor. Nevertheless, surveys show that few data centers actually use this mode, because of the known or anticipated side-effects. Unfortunately, the marketing materials for these operating modes do not adequately explain the cost / benefit tradeoffs.

Energy Efficient Cooling for Data Centers: A Close-Coupled Row Solution

The trend of increasing heat densities in data centers has held consistent with advances in computing technology for many years. As power density increased, it became evident that the degree of difficulty in cooling these higher power loads was also increasing. In recent years, traditional cooling system design has proven inadequate to remove concentrated heat loads (20 kW per rack and higher).

FAQs for Using Lithium-ion Batteries with a UPS

Lithium-ion batteries offer several advantages over traditional lead acid batteries. Despite the benefits, the use of lithium-ion batteries in uninterruptable power supplies (UPSs or battery backups) is relatively new with valve-regulated lead acid batteries still the dominant energy storage technology used today.

Guidance for Calculation of Efficiency (PUE) in Data Centers

This paper has provided lists of the various data center subsystems that need to be included in energy use analysis, along with how the energy use of these subsystems should be incorporated into PUE calculations.

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